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Dual Monitor Troubleshooting

 

Issue: I see the same thing on my second monitor as I see on my primary monitor.
Cause:
Your windows desktop has not been extended to the second monitor.
Resolution:
Enable the windows extended desktop. See: Dual Monitor Setup

 

 

Issue: I enabled the windows extended desktop, but it disables itself after I apply the setting.
Cause:
You have an Intel Graphics card, or you do not have your projector connected to your secondary video port, or the projector is not turned on.
Resolution:
Use the instructions in Setting Up Dual Monitors to enable the windows extended desktop for your Intel Graphics card. Connect your projector or secondary monitor to the secondary monitor port on your graphics card and make sure that the monitor, or projector, is turned on.

 

 

Issue: Windows extended desktop is enabled, but EasyWorship still displays the output on my primary monitor.
Cause:
The secondary monitor is not selected as the output monitor in EasyWorship.
Resolution:
Click on the Live menu, then Options. Select the Secondary Monitor at the bottom left of the General tab under Select Output Monitor. Click OK.

 

Contact Customer Support if your problem cannot be resolved by following the steps above.

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